Privacy Protection Policy

Privacy Commitment

Thevolarione is committed to protecting your personal privacy and maintaining the confidentiality of information you share with us during financial planning consultations. This policy explains how we collect, use, and protect your personal data in compliance with Malaysian privacy laws.

Information Collection Practices

We collect personal information necessary to provide effective financial planning consultation services

• • Contact details including name, address, phone number, and email address
• • Financial information shared during consultations for planning purposes
• • Communication records and consultation notes for service continuity
• • Website usage data and cookies to improve our digital services

Information Usage

Your personal information is used exclusively for providing and improving our financial planning consultation services

• • Delivering personalized financial planning consultations and ongoing support
• • Communicating about appointments, service updates, and relevant financial information
• • Improving our consultation services and developing new planning resources
• • Complying with regulatory requirements and maintaining professional standards

Legal Basis for Processing

We process your personal data based on the following legal foundations

Primary Legal Basis: We process your data on the basis of consent and legitimate interest for providing financial planning consultation services

Information Sharing Practices

We maintain strict confidentiality and limit data sharing to essential circumstances only

• • With your explicit consent for specific consultation purposes or referrals
• • When required by law or regulatory authorities for compliance purposes
• • With trusted service providers under strict confidentiality agreements

Data Security Measures

We implement comprehensive security measures to protect your personal information including encrypted data storage, secure communication channels, and restricted access protocols. All team members receive regular training on privacy protection and confidentiality requirements.

Your Privacy Rights

Under Malaysian privacy law, you have several important rights regarding your personal information

• • Right to access and review personal information we hold about you
• • Right to correct or update inaccurate personal information
• • Right to request deletion of your personal data under certain circumstances
• • Right to restrict or object to certain types of data processing
• • Right to withdraw consent for data processing at any time

Website Cookies

Our website uses cookies to enhance your experience and provide personalized service. You can control cookie settings through your browser preferences.

For detailed information about our cookie usage, please review our Cookie Policy Cookie Policy

Data Retention Period

We retain your personal information only as long as necessary to provide consultation services and meet regulatory requirements. Client consultation records are typically maintained for seven years after service completion, while marketing communications data may be retained until you unsubscribe.

Children's Privacy Protection

Our financial planning consultation services are designed for adults aged 18 and older. We do not knowingly collect personal information from minors without proper parental consent and guidance.

18+ only

Privacy Policy Updates

We may update this privacy policy periodically to reflect changes in our services, technology, or legal requirements. Significant changes will be communicated through email notifications or website announcements with reasonable advance notice.

Privacy Questions and Requests

For privacy-related questions, data access requests, or to exercise your privacy rights, please contact us using the information below